Service

I don’t want anyone to lose their jobs, but if the current economic slowdown forces some Dubai based companies to improve the level of service they offer, there’ll be a silver lining to the cloud of financial disaster.

Take one of the dealers for one of our cars. This place sells luxury cars worth hundreds of thousands of dollars (although ours is worth rather less than that). Currently they are unable to answer a phone or book a car in for service in a simple and easy way. Turn the taps off a little and maybe they’ll actually have to start treating their customers a bit better.

I expect similar carnage in car showrooms as the ‘sales’ staff realise that selling cars suddenly requires more effort than looking up in irritation as potential customers walk in, followed by handing them an order form.

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